Can I switch between packs?
Yes, you can. You just need to pay the setup of the pack you want to upgrade to plus the additional monthly fee.
What’s the catch?
We often get asked how we can design, build, and service you each month for such a low monthly fee and no lock-in contract. But there is no catch. You can seriously cancel at any time (subject to 30 days’ notice).
Do I keep the website if I cancel a Web Pack?
You can keep the website if you cancel your Web Pack upon payment of a fee. Please contact us with your intention to cancel so we can let you know what the fee is.
Can I cancel the Web Pack and stay with your company for hosting?
Yes, but you will need to pay the required amount (as above) for the website and then start our monthly hosting fee of $27.
Why so cheap?
Like you, we’re small business owners, and we know that when you’re starting a business you often don’t have thousands of dollars to spend upfront on a professionally designed website. We wanted to create a system where we could help small business owners look professional and attract clients, while not breaking the bank. Affordable monthly payments seemed like a great way to work with your cash flow.
How does the web design process work and how long does it take?
We send you a basic questionnaire and from there we design a website based on the information you have provided.
The average time is three to four weeks from sign up to live. We require you to provide the written content and photos, so as long as you provide this in an efficient manner, we should be able to get you live very quickly.
Can I use a domain name I’ve already purchased?
Yes, you can use your domain name for our Web Packs. We will simply repoint it to our Web Hosting platform.
Do I get emails with my Web Pack?
Yes, if you have a new Web Pack and want a domain related email address eg. firstname.lastname@example.org we can set that up for you.
I already have Web Hosting. Can I use that?
No. Since we do all the work on your website, we use our own Web Hosting Platform.
How soon after I sign up does the monthly payment start?
When you sign up, you pay the setup fee, and the monthly payment starts 30 days later. As long as you have provided all the content, your new website should be live by the time the payments start coming out.
What if I use more than one hour of website maintenance per month??
If you go over the one hour allowance of web maintenance in a month you will be charged at our special member’s rate of $88 per hour in 30-minute* increments (comparative industry rate is $120).
Minimum charge is 60 minutes ($88).
I have other questions …
Please contact us here.
*All prices include GST.